I've been trying to resolve my technical issues all day. First --by myself, clicking in circles, and then in and out of the most unhelpful help pages ever! So I clicked on a support link and landed in a chat room.
I'd been waiting --for about an hour --on a live chat --for the support person --at a web hosting service--to give me my password--which I don't ever remember changing.
Patiently waiting, like a house fly on a window pane. I wanted my information---badly.
3 times I logged in and stood by ... and 3 times my session was terminated --For like--no reason.
The messsage I received stated that an operator would be with me shortly.
-Disconnect me shortly- would have been a more appropriate response.
When I finally did get a support rep, she was very helpful. It was worth the wait. I got my information.
Then I had another question, a different problem... another wait-- but not as long--I guess rush hour was over. When I got an agent, I asked about switching hosts and DNS. This one got a wee bit testy with me because he said I was confusing him and anyway I probably was --after all that time, I was confusing myself.
I let him know in so many words that I had switched to a new hosting service because he and his colleagues were not meeting my needs over at *.*.*.com!
Anyway, so I got what I came for and now I can sleep. Eventhough I feel guilty about not drawing a sketch for today's blog. That technical cloud hanging over, drained me of my energy and now I just want to sleep ...because I feel like .... Cause I have a stuffy nose and sore throat and information overkill ... and Ahhh poor me-- I think I need a drink.
Here's to a glass --of whatever I'm drinking. Cheers! -- I got my information.
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